But, it was rewarding numbers over methods. So, one school held back 75% of ninth graders so lower achieving students would not participate in tenth grade tests, and the school’s staff was rewarded for achieving their goal.
If you want to be winning at working and stop Workplace 911 behaviors from affecting your results, do two things: first, model the behavior you expect from others. Respect comes from giving respect and trust from giving trust. Second, look beyond the desired outcomes to the behaviors that lead to them. Reward that behavior, since whatever gets rewarded gets done. When you find and reward the right behaviors, you’ll get the right results.
(c) 2005 Nan S. Russell. All rights reserved.
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